1. Introduction

Welcome to VB Mart. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our online grocery store services.

2. Information We Collect

  1. Personal Information: We collect personal information, such as your name, contact details, delivery address, payment information, and other relevant data necessary for processing orders.
  2. Order and Usage Information: We gather information related to your orders, browsing behavior, product preferences, and interactions with our website.
  3. Device and Log Data: We may collect information about your device, operating system, browser type, IP address, and referring URLs for analytical and security purposes.
  4. Cookies and Similar Technologies: Our website uses cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and provide personalized content.

3. How We Use Your Information

  1. Order Fulfillment: We use your personal information to process orders, facilitate deliveries, and provide customer support.
  2. Communication: We use your contact information to communicate order updates, delivery status, promotions, and important announcements.
  3. Personalization: We may analyze your usage data to personalize your shopping experience and provide tailored recommendations.
  4. Analytics: We may use aggregated and anonymized data to analyze website performance, improve our services, and develop new offerings.

4. Sharing of Your Information

  1. Service Providers: We may share your information with third-party service providers who assist us in order processing, payment processing, delivery, and customer support.
  2. Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, and protect our rights or the safety of others.

5. Your Choices

  1. Account Management: You can update your account information and communication preferences by logging into your account.
  2. Marketing Communications: You can opt-out of receiving marketing communications by following the instructions provided in our communications.
  3. Cookies: You can adjust your browser settings to manage cookies, but note that disabling cookies may affect your website experience.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

7. Children’s Privacy

Our online grocery store services are not intended for individuals under the age of 12. We do not knowingly collect personal information from children without parental consent.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of any significant changes through our website or other communication channels.

By using our online grocery store services, you acknowledge and consent to the practices described in this Privacy Policy.